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» Job Vacancy

Service Coordinator


Hours: Full Time
Contract: Permanent
Start: ASAP
Pay Maximum: £21000.0000
Pay Minimum: £21000.0000
Pay Additional: + Benefits
Pay Period: A Year
Category: Call Centre / CustomerService, Customer Service
Location: Ashford, Kent, United Kingdom

Dec 04th
days old


views


applied




Description
Are you committed to putting customers first? Southern Housing Group is looking to recruit a Service Coordinator to join our Maintenance Services Team based in Ashford.

In return for your hard work as our Service Coordinator, you will receive a salary of circa 21,000 per annum. You will also receive benefits including:

- Great holidays - 23 days, plus public holidays. We also close between Christmas and New Year so you get another 3 days bonus!
- The ability to buy extra leave and discount cards
- Flexible working
- Employee referral scheme
- A great pension scheme
- Cash claim-back on medical treatments
- Travel to work loan
- Discounted rates on a cycle scheme, personal medical plans, life assurance, give as you earn, critical illness and travel insurance


Who are we looking for?

- Previous experience of working in a maintenance call centre environment.
- Sound knowledge of general office administration procedures.
- Good computer literacy skills and experience of common software packages.
- Strong customer service skills - ability to deal with customer enquires effectively.
- Good organisational skills and the ability to multi-task and prioritise.
- Polite and courteous - instill confidence and have credibility with clients and customers.
- Ability to organise workload in a methodical way for maximum effectiveness and efficiency.


The Service Coordinator Role:

The role involves taking repair requests from residents and effectively and efficiently issuing them to trade resources based geographically throughout the region. The Service Coordinator will be able to demonstrate previous experience of working within a busy maintenance call centre environment and will possess a working knowledge of resource planning and utilisation techniques whilst delivering a positive 'can do' attitude at all times.

About Southern Housing Group

Southern Housing Group is one of the largest housing associations in southern England and has a well-established reputation as a successful business with social objectives. We provide housing of all different types, to customers who live in our almost 30,000 properties. With more than 900 colleagues, we're an organisation that's going places.

If you have the skills and experience to become our Service Coordinator, we want to hear from you. Click APPLY today to review the full role profile!

The vacancy you have applied for is being advertised by CVWOW Ltd, the UK's leading, award winning recruitment specialist. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status. Full terms and conditions of the CVWOW business can be found on our website.
Company
Company: CVWOW
Contact: George Baker

Further Information
Reference: SHG-HOM-18208/22067389
Posted: 04 Dec 2018, 09:24








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