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» Job Vacancy

Food and Beverage Assistant


Hours: Full Time
Contract: Permanent
Pay Maximum: £0.0000
Pay Minimum: £0.0000
Pay Period: A Year
Category: Hospitality & Tourism, Waiting Staff
Location: M5, Manchester, United Kingdom

Dec 05th
days old


views


applied




Description
Food and Beverage Assistant- 30 hours / 20 hours per week

AC Hotel Manchester Salford Quays, 17, Trafford Road, Manchester, M5 3AW

In this role you will be working for Valor Hospitality Europe which is part of a leading US hotel management company with over 17 properties in the UK operating a number of recognised worldwide brands and exciting expansion plans to add more hotels in the UK and Europe..

Main Duties:

The Food and Beverage Assistant role involves a range of duties, including; the service of food dishes and drinks from our hotel menus, preparing the restaurant and service areas for service, lay up and clearing of tables, giving attentive customer focused service to our customers during their meal ensuring that our customers have a great dining experience through efficient service. The Food and Beverage Assistant will have full understanding of our dishes and the ability to upsell, delivering great customer service; whilst ensuring the brand values and standards are delivered.

Key Personal Attributes

To join the Valor team we need individuals who are caring and take pride in all that they do. Who are personable, reliable, inspirational, driven and enthusiastic by nature.

Key Performance Behavioural Indicators

The key performance behavioural requirements of the Food and Beverage Assistant role include:

- Identifying customer service problems or issues before they arise.
- Displaying a positive, friendly and informal manner with customers.
- Showing a sense of urgency on behalf of customers and actions requests quickly.
- Undertaking work in a well-organised and systematic way.
- Working effectively with colleagues and other departments.
- Striving for excellence by paying attention to important detail.
- Ensuring promises are kept by following through on customer requests.
- Maximising sales opportunities through upselling, cross-selling and achieving add-on sales.

Previous experience

The successful applicant should have experience working in a customer service environment preferably within a hotel/hospitality related role and able to work flexible hours, on any day of the week.



Benefits Package:

- Award winning employer
- Competitive Salary
- Worldwide team member benefit programme
- 50% F&B Discount at any UK Valor hotel
- Team member of the month incentive
- Free meals on duty and uniforms provided
- Many Team member celebration events throughout the year
- Incremental holiday allowance based on service
- Apprenticeships available
- Healthcare options
- Pension options

Hotel Description:

With 142 rooms, the stylish AC Hotel by Marriott is conveniently located just a short tram ride from the centre of Manchester in the increasingly popular area of Salford Quays.
The hotel hosts a mixture of leisure guests, those on business and those attending football matches at the nearby Old Trafford football grounds, home to Manchester United.
Our hotel also regularly plays host to professional meetings, events and weddings for up to 100 people which our team organise with clockwork precision.
The AC Lounge is an open space where our guests can enjoy delicious tapas and a range of expertly prepared cocktails. This modern hotel is a great place to work!

Valor Hospitality Europe

Valor Hospitality Europe will establish itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

Please visit http://www.valorhospitalityeuropejobs.com to learn more about our existing hotels, other exciting job opportunities and our company.

Apply now for the Food and Beverage Assistant position and receive a free Customer Service development profile worth 25.



Company
Company: Valor Hospitality Europe Ltd
Contact: Recruitment Team

Further Information
Reference: 191018/22071708
Posted: 05 Dec 2018, 13:01








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